SpinLynx Casino Privacy Policy

Information We Collect

When you create an account, we collect personal information such as your name, email address, phone number, date of birth, and home address. We also record payment details, transaction history, and gameplay activity to manage your requests and keep our records up to date.

We automatically collect technical information such as your IP address, browser type, device details, and how you use the website. This enables us to enhance our services and identify any potential security concerns.

How We Use Your Information

We use your personal data to confirm your identity, handle transactions, and offer customer support. Your details also help us meet legal obligations and guard against fraud or money laundering.

We may provide you with account updates, special offers, and important service announcements. You can opt out of marketing communications at any time via your account settings or email preferences.

Your gameplay data allows us to enhance our platform and tailor your experience. We review usage trends to suggest games and features that are most relevant to you.

Data Security

We safeguard your information with industry-standard encryption protocols, such as TLS 1.2 or above. All sensitive data is securely encrypted both in transit and while stored.

We carry out regular security audits and updates on our systems. Access to personal information is limited to authorised staff, all of whom are required to maintain confidentiality.

We keep a close eye on our platform at all times to spot any suspicious activity or unauthorised access attempts. Should we identify a security issue, we’ll inform affected users without delay.

Data Sharing

We do not sell or rent your personal information to third parties. We only share data when it is necessary to deliver our services or to meet legal requirements.

We partner with reputable payment providers to ensure transactions are processed securely. These companies only access the information necessary to carry out their services.

Government authorities may request user data as part of legal investigations. We respond to valid legal requests while safeguarding your rights to the fullest extent possible.

Your Rights

You can access, update, or remove your personal information at any time. To do so, please get in touch with our support team.

You can request a copy of all the data we hold about you. We will supply this information in an accessible format within 30 days.

You have the right to object to specific data processing activities or ask us to restrict how your information is used. We will respect these requests unless we have valid reasons to continue processing your data.

If you decide to close your account, your personal data will be deleted once any outstanding transactions are finalised and all necessary retention obligations have been fulfilled.

Cookies and Tracking

We use cookies to remember your preferences, keep your session active, and analyse how the website performs. Essential cookies are required for the site to work correctly.

Analytics cookies allow us to see how visitors interact with our platform. This helps us enhance site navigation and improve features.

You can adjust your cookie preferences via your browser settings. Please be aware that turning off certain cookies may impact how the site works.

Third-Party Services

We use third-party analytics and marketing tools to enhance our services. These providers manage their own privacy policies.

Our website may include links to external sites. We are not responsible for the privacy practices of these third-party websites.

Data Retention

We hold your personal information for as long as your account is active. Once your account is closed, some records are retained to meet legal and regulatory obligations.

Transaction records are retained for seven years in line with anti-money laundering guidelines. Your gaming history is held as required by licensing standards.

International Transfers

Your data may be transferred to servers based outside your country of residence. We have suitable safeguards in place to help protect your information during these transfers.

We adhere to relevant data protection standards, no matter where your information is handled.

Children's Privacy

Our services are intended solely for those aged 18 and over. We do not knowingly collect personal information from anyone under the age of 18.

If we become aware that someone underage has supplied personal information, we will promptly remove it and close the account.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or relevant requirements. If there are significant updates, we will let you know by email or through an announcement on our website.

The date of the most recent update can be found at the top of this policy. We recommend checking it periodically to remain up to date with how your information is safeguarded.